Frozen the Musical Tickets
Frozen the Musical: What to expect - 1
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Frozen the Musical Tickets

Open up the gates and walk into a winter wonderland at the Disney musical.
Production shot of Frozen the Musical in London, with Jammy Kasongo as Kristoff.
Production shot of Frozen the Musical in London, showing a royal event.
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Production shot of Frozen the Musical in London, with Laura Dawkes as Anna and Oliver Ormson as Hans.
Frozen the Musical Tickets

About Frozen the Musical

Let the storm rage on! Frozen transports audiences to the icy world of Arendelle via Theatre Royal Drury Lane. Frozen tickets are available on London Theatre now.

Frozen was first released in cinemas in winter 2013, and quickly became a global phenomenon. Not only is Frozen the highest-grossing animated film of all time, the film won 37 awards, including two Academy Awards for Best Animated Feature and Best Original Song for Elsa’s show-stealing number “Let It Go”.

The Frozen story is based on Hans Christian Andersen's The Snow Queen. The original Disney Frozen film is now a musical, and it's packed with more songs, storytelling, and plenty of snowflakes.

See the wintry tale of sisters Elsa and Anna come to life in the Frozen musical, complete with songs written by husband and wife duo Robert Lopez and Kristen Anderson-Lopez. Enjoy the film classics such as “Do You Want To Build a Snowman?”, “The First Time in Forever” and “Let it Go”. There’s also new songs written for Frozen on stage, including “Hygge” and “Colder By the Minute”.

What is Frozen about?

The Frozen musical is set in the fictional kingdom of Arendelle. Audiences meet sisters Elsa and Anna before Elsa’s coronation day. Elsa possesses an ability to make anything she touches turn to ice and freeze, and she’s managed to hide this. Now she’s crowned queen, Elsa is fearful of her own magic powers.

Concerned with her abilities, Elsa runs away from the kingdom, resulting in Anna setting off to find Elsa in her newly-built castle. Along the way, Anna meets Kristoff and his reindeer Sven, as well as Olaf, a lovable snowman.

How long is Frozen?

The Frozen musical runs for 2 hours and 15 minutes, including a 15-minute interval. Matinee performances begin at 1:00pm or 2:00pm and evening performances begin at 5:30pm or 7:00pm.

Tickets to Frozen are available now. Book your Frozen tickets on London Theatre today.

Run time

2hr 15min. Incl. interval

Start date

August 27th, 2021

End date

September 8th, 2024


Suitability: 6+. Under 4yo will not be admitted. Under 16s must be accompanied by an adult aged 18+. Every customer must have their own ticket. To ensure everyone enjoys the show, little ones need to be able to sit in their own seat without any help.

Frozen the Musical: What to expect - 1
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Audiences Say
Enchanting, Entertaining, Delightful, Great singing, Clever
Must See!

1K+ reviews on Show-Score

Alex Room
Riveting, Great staging, Great singing, Entertaining, Absorbing
100 / 100
Elliott Westhoff
Great staging, Great singing, Funny, Entertaining, Enchanting
90 / 100
Linda 321043
Entertaining, Enchanting, Delightful, Clever
100 / 100
Funny, Entertaining, Great staging, Great singing
95 / 100
View all reviews

Our Review

'Frozen' review - a magical spectacle full of humour and heart

5 of 5
25 Jan 2022, 20:12
Elsa must feel at home in London, where the weather can turn faster than you can say "let it go." After a blustery and blue summer (Elsa, is that you?), the sun emerged for the first 30-degree day in months on the press night for Frozen, a winning sign for a bright new Disney musical in the West End. The legendary ice queen likely feels at home in the completely redone <a...
Production note
Children under the age of 4 (including babes in arms) will not be admitted to the theatre. Frozen is recommended for children aged 6 and up.

Frozen the Musical cast and creative team

By: Jennifer Lee
Songs byL: Robert Lopez and Kristen Anderson-Lopez
Director: Michael Grandage
Choreography: Rob Ashford
Cast list: Jenna Lee James (as Elsa), Laura Dawkes (as Anna), Jammy Kasongo (as Kristoff), Craig Gallivan (as Olaf), Oliver Ormson (as Hans), Richard Frame (as the Duke of Weselton), Mikayla Jade and Ashley Birchall (alternating as Sven). Samantha Barks will resume the role of Elsa on 7 February 2024 Design: Christopher Oram
Costumes: Christopher Oram
Lighting: Neil Austin
Sound: Peter Hylenski


Catherine Street, London, United Kingdom, WC2B 5JF


Location: West End
Railway station: Charing Cross
Bus numbers: (Aldwych) 6, 11, 13, 23, 59, 68, 87, 171, 172, 188, RV1, X68
Night bus numbers: (Aldwych) 6, 23, 188, N11, N13, N26, N47, N68, N87, N89, N155, N171, N551
Car park: Drury Lane, Parker Street (5mins)
Directions from tube: (5mins) Go right on Long Acre; turn right into Bow Street and after 100 metres it will be on your left in Russell Street/Catherine Street.

More information about Frozen the Musical

Show schedule

Day of weekMatineeEvening
Wednesday2:30 PM-
Thursday2:30 PM7:00 PM
Friday-7:00 PM
Saturday2:30 PM7:00 PM
Sunday1:00 PM5:30 PM

Frequently asked questions

What is Frozen the Musical about?

Do you wanna build a snowman? The global phenomenon hits the West End, bringing all your favourite characters to life. Telling the now iconic story of two sisters who must save their kingdom and their love for one another, the musical contains all-new songs by award-winning duo Robert Lopez and Kristin Anderson-Lopez. Experience Frozen the Musical — book your tickets at Theatre Royal Drury Lane today.

Where is Frozen the Musical playing?

Frozen the Musical is playing at Theatre Royal Drury Lane. The theatre is located in Catherine Street, London, WC2B 5JF.

How long is Frozen the Musical?

The running time of Frozen the Musical is 2hr 15min. Incl. interval.

What's the age requirement for Frozen the Musical?

The recommended age for Frozen the Musical is Suitability: 6+. Under 4yo will not be admitted. Under 16s must be accompanied by an adult aged 18+. Every customer must have their own ticket. To ensure everyone enjoys the show, little ones need to be able to sit in their own seat without any help..

How do you book tickets for Frozen the Musical?

Book tickets for Frozen the Musical on London Theatre.

How much do tickets cost for Frozen the Musical?

Tickets for Frozen the Musical start at £37.

What are the songs in Frozen?

Frozen the Musical features many well-known songs from the movie, including “Let It Go” and “For the First Time in Forever.” You can also expect to hear a range of new songs written for the show.

Who wrote Frozen?

The original creative team from the film, including Jennifer Lee, Kristen Anderson-Lopez, and Robert Lopez, transformed Frozen: The Musical for the stage. Lee, co-director of the original film, wrote the book, while Anderson-Lopez and Lopez, composers of the film's songs, created the musical's music and lyrics.

Who directed Frozen?

Michael Grandage, former artistic director of the Donmar Warehouse, directed Frozen the Musical.

Is Frozen appropriate for kids?

All ages can enjoy Frozen but Disney recommend audience members being ages 6 and up. Children under the age of 4 will not be allowed entry into the auditorium. An adult must accompany those under 16.

Is Frozen good?

Frozen the Musical is a spectacle that includes all the well-known songs and characters from the movie. Read our five-star review of Frozen here.

How many new songs are in Frozen the Musical?

The stage musical Frozen reunited Kristen Anderson-Lopez and Robert Lopez to pen 12 new songs. These include "Monster," "What Do You Know About Love," and "Hygge." Read our guide to Frozen for the complete song list.

Who plays Elsa in Frozen in the West End?

Jenna Lee-James covers the role of Elsa from 23 August 2023 whilst Samantha Barks is on maternity leave. Barks will return to the role in 2024.

How do Sven and Olaf work in Frozen the Musical?

Skilled puppeteers and actors bring Sven and Olaf to life in Frozen the Musical. To portray Sven, Kristoff’s reindeer companion, an actor wears a full-body puppet, allowing for authentic movements and interactions with other characters. Olaf, the friendly snowman, is brought to life by a puppeteer who controls his gestures and expressions.

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